Dental Office Receptionist - Rockville Cosmetic & Family Dental Center - Burtonsville, MD

Job SummaryWe are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front office operations of our dental practice. This role requires a strong understanding of dental terminology and office management, as well as proficiency in handling phone systems and scheduling appointments.
Responsibilities

Greet patients warmly and manage the check-in and check-out process.
Schedule and confirm appointments, ensuring optimal use of the dentist's time.
Maintain patient records accurately, including updating medical histories and insurance information.
Handle phone inquiries, providing information about services and addressing patient concerns.
Process insurance claims and verify coverage, including Medicare.
Utilize dental software such as dentirx for patient management and record keeping.
Assist with clerical duties, including filing, data entry, and maintaining office supplies.
Ensure compliance with health regulations and maintain a clean, organized reception area.

Requirements

Previous experience as a Dental Receptionist or in a similar role within a medical office is preferred.
Proficiency in medical terminology, coding (ICD-10), and understanding of insurance processes.
Familiarity with phone systems and medical office management practices.
Strong customer service skills with the ability to communicate effectively with patients and staff.
Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
Ability to work in a fast-paced environment while maintaining professionalism.
Knowledge of dental software such as dentrix is a plus.

If you are passionate about providing excellent patient care and have the necessary skills to thrive in a dental office environment, we encourage you to apply for this rewarding position.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:

Paid time off

Schedule:

Monday to Friday
Weekends as needed

Experience:

Dentrix: 2 years (Required)
Dental office: 2 years (Required)
Insurance verification: 2 years (Required)

Work Location: In person

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