Dental Receptionist - Karen J Armstrong DMD & Bethany K Tant DDS PLLC - Jacksonville, NC

Are you an organized, detail-oriented professional with experience in dental insurance? Our dental office is looking for a dedicated Patient Care Coordinator to become a key player on our patient-focused team!
Why You’ll Love Working With Us:

Supportive and fun team environment
Opportunities for continuing education and growth
A beautiful, welcoming office setting
Make a difference in patients’ lives every day

What You’ll Be Doing:
Patient Experience & Communication

Greet and check in patients with a warm, professional attitude
Ensure patient records, insurance details, and health histories are up to date
Manage waiting area cleanliness and comfort throughout the day
Assist patients with forms and answer questions in person and over the phone

Administrative Excellence

Import and verify digital forms using mConsent
Schedule new patients, verify insurance, and prepare for daily huddles
Maintain accurate, HIPAA-compliant records in the computer system
Prepare and print routing slips, reconcile payments, and manage bank bag procedures

Office Organization

Coordinate follow-ups and emergency appointments
Help keep the office and waiting areas tidy and welcoming
Assist with special tasks like sending thank you or sympathy cards
Support clinical staff with appointment notes and patient information

What We’re Looking For:
✅ Experience in a dental office required – especially with dental insurance✅ Strong organizational and time management skills✅ Positive attitude, team spirit, and great communication skills✅ Comfortable using dental office software and digital tools✅ Ability to multitask in a fast-paced environment✅ Professionalism, reliability, and attention to detail
Bonus Points:

Experience with sleep patient tracking or patient education
Familiarity with Dentrix, mConsent, BlueNote, and routing slip systems
Bilingual a plus!

Ready to grow your career with a team that cares?Click “Apply Now” to submit your resume – we can’t wait to meet you!
Job Type: Full-time
Pay: $18.54 - $19.57 per hour
Expected hours: 35 per week
Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Paid training
Uniform allowance

Schedule:

8 hour shift
Day shift
No nights
No weekends

Work Location: In person

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