Dental Front Desk Treatment Coordinator - Fairfield Cosmetic and General Dentistry - North Haven, CT

Job SummaryWe are seeking a highly organized and professional Front Desk Coordinator to join our team in a recently renovated and new owner practice. This role is essential in providing exceptional patient service and ensuring smooth operations at the front desk of our dental practice. The ideal candidate will be responsible for managing patient interactions, coordinating appointments, and maintaining accurate documentation. A strong background in dental office procedures and familiarity with healthcare software systems is preferred.
Duties

Greet patients and visitors warmly, providing a welcoming atmosphere.
Manage incoming calls through phone systems, directing inquiries to appropriate staff members.
Schedule and confirm patient appointments, ensuring optimal use of time slots.
Handle medical collections and process payments efficiently.
Maintain accurate patient records and documentation review to ensure compliance with healthcare regulations.
Utilize electronic dental record systems.
Assist with coding tasks as needed, ensuring proper billing procedures are followed.
File and organize patient information systematically for easy access by dental insurance submission.
Collaborate with dental staff to enhance patient service delivery and resolve any issues that may arise.

Skills

Proficiency in using electronic health record systems, particularly Epic and eClinicalWorks.
Strong understanding of hospital operations and medical collection processes.
Familiarity with ICD-10 coding standards is a plus.
Excellent communication skills, both verbal and written, to effectively interact with patients and staff.
Exceptional organizational skills with attention to detail for documentation review and filing tasks.
Ability to multitask in a fast-paced environment while maintaining professionalism.
Experience in patient service roles within a healthcare setting is highly desirable.

Join our dedicated team as a Front Desk Coordinator where your contributions will make a significant impact on our patients' experiences.
Job Type: Full-time
Pay: $20.46 - $35.00 per hour
Benefits:

401(k)
Health insurance
On-the-job training
Paid sick time
Paid time off
Paid training
Uniform allowance

Schedule:

Monday to Friday

Ability to Commute:

Fairfield, CT 06824 (Required)

Ability to Relocate:

Fairfield, CT 06824: Relocate before starting work (Required)

Work Location: In person

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