Dental Front Desk Receptionist - Smiles for Life Dentistry - Grapevine, TX

Job SummaryWe are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth office operations. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties

Greet and welcome visitors in a professional manner, ensuring a positive first impression.
Answer and direct phone calls with excellent phone etiquette, addressing inquiries and providing information as needed.
Manage appointment scheduling, confirmations, and cancellations efficiently to optimize office workflow.
Maintain an organized filing system for both physical and digital documents, ensuring easy access to information.
Perform clerical duties such as data entry, proofreading documents, and managing office supplies inventory.
Assist with administrative tasks related to office management, including correspondence and record keeping.
Provide support to dental or medical staff as needed, including patient check-in/check-out processes.
Handle customer service inquiries with professionalism, resolving issues promptly and effectively.
Knowledge of insurance filing for patients
Escalation Managment Techniques
Office to office coordination with anesthesia labs, IT, and accounting.

Qualifications

Proven experience as a receptionist or in a similar administrative role is preferred.
Strong customer service skills with the ability to communicate effectively with diverse individuals.
Excellent time management skills and the ability to prioritize tasks in a busy environment.
Familiarity with office management procedures and basic clerical duties is essential.
Knowledge of dental responsibilities.
Proficient in using office equipment (e.g., computers, printers) and software applications (e.g., MS Office Suite).
Attention to detail with strong proofreading skills to ensure accuracy in documentation.

If you are passionate about providing outstanding service and possess the necessary skills for this role, we encourage you to apply for the Front Desk Receptionist position today!
Job Type: Full-time
Pay: $16.73 - $23.00 per hour
Expected hours: 30 – 40 per week
Benefits:

Health insurance
Paid time off

Schedule:

Day shift

Work Location: In person

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