Dental Assistant - DDS PARTNERS MANAGEMENT PA - Richmond, TX

Role:
Dental assistants are responsible for efficiency in the operatories as well as being skilled in both technical procedures and human relations. Assistants should remember that patients frequently identify with team members, and as such, assistants have a great influence on the practice. Patients are impacted by the way things are said, appearance and how they are treated. Assistants must remember to be polite and provide quality patient service.
Responsibilities

APPOINTMENT PREPARATION

Operatories should be clean, set-up and ready for each patient
The tray should be set up according to the treatment that is to be done
Review each patient's chart IN ADVANCE so the doctor is aware of any special needs etc.
Greet each patient BY NAME in the reception area, escort them into the operatory, seat them and place the bib.
Review the health history and note any changes
Review with patient what is on the treatment plan for the day, take any x-rays if needed
If appropriate, place topical in and around the area to be anesthetized and offer a magazine if there will be a wait for the doctor to come into the room.
Call the doctors attention to any notes , concerns or needs the patient has for the appointment

ASSISTANCE DURING TREATMENT

Work with the doctor as an extra pair of hands and eyes
During treatment, evacuate the mouth, exchange instruments, maintain a clean work area and follow instructions given by the doctor
Ask the patient by name throughout the appointment if they are doing okay and if they need anything
Stay with the dentist at all times during treatment unless told otherwise.
Escort the patient to the front desk to “help with today’s charges and scheduling the next appointment”. The next appointment should be in the appointment queue – ask the doctor what they would like for the next appointment and how many units. Let the front desk know what the next appointment should be AND how much time is needed
Thank the patient for coming in and tell them you look forward to serving them again. The patient should leave feeling like they have been served by friends.

AFTER TREATMENT

Break down the operatory and wipe ALL surfaces down, this includes x-ray units, handles, computer surfaces etc.
Sterilize instruments used
Make certain the operatory is clean and tidy – INCLUDING THE FLOOR, waste containers, sinks etc. Eliminate any odors

Results

Company maintains a team focus that reflects the patient-centric mission and company tenants
We practice transformational (coaching) leadership in our organization and allow people to achieve success through clear outcomes, resources, and support.
Patient-centric mission and company tenants are constantly communicated to team

Requirements

Exceptional Customer Services skill
Problem solver
Multi-tasker
Stable temperament in stressful situations
Exceptional interpersonal skills
Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone
Professional attitude and appearance
Ability to speak, understand, and write fluent English
Ability to work with interruptions and to manage multiple priorities
Effective and efficient while working unsupervised
Understands and accepts responsibility for the schedule
Active RDA Certification
Phlebotomy Certification
Nitrous Certificated

I acknowledge that I have read and understand the above job description in its entirety and am capable of performing all of the stated requirements. I understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described. I further understand that the duties listed above are guidelines and will change over time, as necessary. From time to time, I understand that I may be asked to perform duties and handle responsibilities that are not specifically addressed in my job description.

Read More