Dental Front Office Coordinator - Lifetime Dentistry - Lilburn, GA

We are looking for a Dental Front office coordinator in Lilburn, GA You will act as the ‘face’ of our company and ensure visitors receive a heart-warming welcome. You will coordinate all front desk activities, including calls, appointments, insurance coordination, treatment plans, collecting payments with a friendly in a positive environment. We do need someone with experience with Dentrix Dental software system. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Responsibilities

Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
Ensure timely and accurate customer service
Handle complaints and specific customers requests
Troubleshoot emergencies
Present treatment plans
Ensure insurance is verified and claims submitted
Work on any outstanding insurance claims (aging reports)
Schedule any patients that have pending treatment
Collect payments on a timely basis

Skills

Proven work experience as a Front desk manager or Reception manager
Hands on experience with Dentrix software system
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficiency in English (oral and written)
Solid knowledge of MS Office, particularly Excel and Word
Excellent communication and people skills
Good organizational and multitasking abilities
Problem-solving skills
High School diploma; additional certification is a plus

Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Benefits:

Paid time off

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Education:

High school or equivalent (Required)

Experience:

Dentrix: 2 years (Required)

Ability to Commute:

Lilburn, GA 30047 (Required)

Work Location: In person

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