Dental Receptionist - Hernas Veterinary Clinic - Schenectady, NY

Job SummaryWe are seeking a dedicated and friendly Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in Dentix Ascend software system to ensure smooth operations within the office. Looking for at least two years of experience.
Duties

Greet patients warmly and assist them with check-in and check-out processes.
Manage appointment scheduling and confirmations using dental software systems Dentix Ascend.
Handle incoming phone calls, addressing inquiries and directing calls as necessary.
Maintain accurate patient records and medical documentation, ensuring compliance with privacy regulations.
Review documentation for completeness and accuracy prior to patient visits.
Process patient payments and insurance claims efficiently.
Collaborate with dental staff to ensure a seamless patient experience.
Organize and maintain filing systems for medical records and administrative documents.

Experience

Previous experience as a Medical Receptionist or in a similar administrative role is preferred.
Strong customer service skills with the ability to communicate effectively with patients and staff.
Familiarity with dental software systems such as Athenahealth, eClinicalWorks, or Meditech is a plus.
Proficient in using phone systems and handling multiple lines effectively.
Excellent organizational skills with attention to detail in documentation review and record keeping.

If you are passionate about providing excellent patient care in a supportive environment, we encourage you to apply for the Dental Receptionist position at our practice!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 24 – 36 per week
Benefits:

Dental insurance
Health insurance
Paid time off

Medical Specialty:

Perioperative Care
Public Health

Schedule:

Monday to Friday
Weekends as needed

Work Location: In person

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