Pediatric Dental Front Office Coordinator - Happy Healthy Teeth - Foster City, CA

Happy Healthy Teeth is a pediatric dental office with over 50 years of history! We are dedicated to providing the best dental care to children in a fun, friendly, and supportive environment. Our team is passionate about creating positive dental experiences and building long-term relationships with families in our community.
As the Front Office Coordinator, you will be the first point of contact for our patients and their families. The successful candidate is reliable, trustworthy, self-motivated, and has a positive attitude. Ideally, we are looking for a long-term team member that will grow with us! This position requires excellent organizational skills, the ability to multitask, and a commitment to providing exceptional customer service!
Responsibilities

Greets and assists patients with scheduling, appointment confirmations, and treatment coordination
Answers phone calls and responds to calls, texts, and emails
Handles insurance claims, including follow-ups on denials and outstanding claims
Verify dental insurance benefits and collect patient payments
Manage accounts receivable
Responsible for administrative tasks such as filing, correspondence, front office inventory, and maintaining a clean front office
Ensure HIPAA and OSHA compliance within the office

Qualifications

Proven experience in dental or medical office administration
Team player with a positive attitude and ability to multitask
Knowledge of dental insurance plans and billing procedures
Proficiency in EHR systems
High level of attention to detail and organization
Excellent patient customer service and communication skills
Experience with multi-line phone systems

Why Join Happy Healthy Teeth?

Be part of a supportive and upbeat team that values compassion and teamwork
Opportunities for professional development and training
Make a meaningful impact in the lives of children and their families

How to Apply:
Please submit your resume and a brief cover letter explaining why you're a great fit for this role. We look forward to speaking with you!
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to Commute:

Foster City, CA 94404 (Required)

Work Location: In person

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