Dental Front Office - New Roots Pediatric Dentistry - West Lake Hills, TX

Job Title: Front Office Pediatric Dental Team Member – Whole-Body Health Focused Practice
Location: West Lake Hills, TX
Job Type: Full-Time
Schedule: Monday - Thursday, 8:00AM - 3:30PM
Pay: $18–$26 per hour, depending on experience
Start Date: July 7, 2025
About Us:
We are a purpose-driven pediatric dental practice focused on whole-body health. We go beyond the basics of dentistry to empower families with knowledge and tools that support lifelong wellness. Our team is collaborative, communicative, and committed to creating a fun, efficient, and eco-conscious environment for patients and team members alike.
What We're Looking For:
We’re seeking a warm, detail-oriented Front Office Dental Team Member to be the welcoming face and voice of our practice. You’ll play a key role in creating smooth, supportive experiences for families and team members. The ideal candidate is organized, confident with dental insurance and case presentation, and excited to work in a values-driven, wellness-focused environment.
Key Responsibilities:

Greet and check in patients with warmth and professionalism
Manage scheduling to ensure efficient flow and optimal care
Present treatment plans and review financial options with families
Verify insurance, submit claims and attachments, handle appeals, and track unpaid claims
Collect payments from patients and insurance
Respond to phone calls, emails, and texts with clarity, promptness, and care
Maintain organized, accurate patient records and financial documentation
Support a calm, clean, eco-conscious front office environment

Qualifications:

Minimum 2 years of administrative experience in a dental office (pediatric preferred)
Proficiency in insurance verification, billing, and case presentation
Excellent communication and customer service skills
Highly organized, proactive, and tech-savvy
Passion for supporting families and working in a wellness-oriented practice
Spanish fluency is a plus

Why Join Us?

Supportive, fun, and purpose-driven work environment
Opportunities for continued education and growth in a unique practice setting
Competitive pay and benefits
Meaningful work that supports long-term health and wellness

To Apply: Please submit your resume and along with answers to the three following questions:

What is your favorite restaurant in Austin, Texas?
What does functional dentistry mean to you?
What experiences working with children have you had in the past?

Job Type: Full-time
Pay: $18.00 - $26.00 per hour
Expected hours: 36 per week
Benefits:

401(k)
Dental insurance
Health insurance
On-the-job training
Opportunities for advancement
Paid time off
Retirement plan
Vision insurance

Schedule:

Monday to Friday

Ability to Commute:

West Lake Hills, TX 78746 (Required)

Work Location: In person

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