Front Office Dental Receptionist (Patient Coordinator) - Kerger Family Dental - Glen Ellyn, IL

The privately owned practice in Glen Ellyn is looking for an amazing Patient Care Coordinator to join their team! At Kerger Family Dental we ensure a personalized experience for every patient, focusing on providing tailored and compassionate dental care. Dr. Kerger, with over a decade of experience, has treated numerous patients across all age groups and dental health levels. While Dr. Kerger has a particular affinity for pediatric dentistry, having received the Pediatric Award of Excellence during dental school, she is proficient in employing the latest procedures and techniques to enhance the smiles of all patients. We are looking for a reliable, compassionate Patient Care Coordinator that is committed to providing the highest level of patient care and customer service to our growing dental practice.
Benefits for the Patient Care Coordinator:

Employee Dental Work
PTO
Paid Vacation
Paid Holidays
1 Hour Lunch
Training On-Site
Ce Credit Reimbursement
Uniform Reimbursement

Schedule for the Patient Coordinator:

Monday: 10AM-4PM
Tuesday:11AM-7PM
Wednesday & Thursday: 9AM-5PM
Friday: 7AM-1PM
Schedule alternates between Week 1 & Week 2
Week 1: Monday - Thursday
Week 2: Tuesday - Friday

Responsibilities and Requirements of the Patient Coordinator:

At least 1 year of dental experience required
Schedule and confirm patient appointments, ensuring efficient use of the doctor's time and a smooth patient flow throughout the day.
Greet patients upon arrival, providing a warm and welcoming atmosphere.
Maintain patient records with accuracy, updating any changes in personal information and health history.
Handle patient communications with the highest level of customer service.
Educate patients on the dental procedures they will be receiving, answering any questions to alleviate concerns and promote understanding.
Process patient payments and discuss financial options, including insurance benefits and payment plans, to facilitate access to dental care.
Follow up with patients after procedures to check on their recovery and satisfaction, reinforcing the practice's commitment to patient care.
Coordinate with dental insurance companies to verify benefits, submit claims, and resolve any billing issues.

Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Expected hours: 30 – 35 per week
Benefits:

Dental insurance
Employee discount
On-the-job training
Paid time off
Uniform allowance

Schedule:

Monday to Friday
No weekends

Ability to Commute:

Glen Ellyn, IL 60137 (Required)

Ability to Relocate:

Glen Ellyn, IL 60137: Relocate before starting work (Required)

Work Location: In person

Read More