Dental Receptionist - Exceptional Dental of Slidell - Mason City, IA

We're looking for an upbeat and personable receptionist and hygiene coordinator to add to our team!
Summary: This position will answer inquiries and obtain information for the general public, patients, and visitors, provide information to callers, perform routine clerical and administrative functions in the office. This position will also help fill and monitor the hygienist's schedule.
Exceptional Dental offers full benefits including:

Group health insurance
Paid time off and holidays
Free life insurance
401k Plan
Monthly bonus potential

Duties:

Answer, screen and forward calls providing information, taking messages and scheduling appointments.
Follow up with patients on scheduling hygiene appointments
Memorize and use scripts effectively both over the phone and in person.
Scan documents such as referrals, new patient paperwork, and record releases into patient’s chart
Collect mail, messages and courier deliveries.
Check in patients and maintain a sign in sheet
Enter patient’s personal information into computer
Determine which patients need a medical history update (once a year)
Indicate a patient is ready to be seated by changing the status on the appointment
Confirm next day and 3-day out appointments
Print route slips for the next day’s appointments
Report changes in the schedule and walk ins to staff as necessary
Must always represent the practice in a professional, pleasant, and cooperative manner.
Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.
Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
Other duties and tasks, as assigned periodically.

Experience and Education:

High School Diploma.
One Year Office experience preferred
Prior Experience in Dental/ Medical field a plus

Working Conditions/Physical Requirements:

Sitting 80%
Standing/walking 20%
Medical, office, and lab setting.
Hearing – Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.

Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Uniform allowance
Vision insurance

Schedule:

8 hour shift
Monday to Friday
No weekends

Work Location: In person

Read More