Dental Receptionist / Front Desk needed in our Phoenix, AZ dental office

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We Are

At Kids Dental Spot Pediatric Dentistry, we specialize in providing compassionate, high-quality dental care for children in a warm, friendly, and fun environment. Our mission is to create positive dental experiences for every child and to foster a lifelong commitment to healthy smiles. We are a private practice proud to serve the Phoenix community with state-of-the-art technology, a knowledgeable team, and a passion for pediatric care. Our practice emphasizes kindness, patience, and personalized care tailored to each child’s needs.

Who We're Looking For

We are seeking a friendly, organized, and detail-oriented individual who thrives in a fast-paced, patient-centered environment. The ideal candidate is a strong communicator, a team player, and someone who genuinely enjoys working with children and their families.

Bilingual in Spanish is required – many of our families are Spanish-speaking, and we are committed to serving them with clear communication and cultural sensitivity.

You’re a great fit if you:

• Greet everyone with a smile and positive attitude

• Are bilingual in Spanish and fluent in both speaking and writing

• Can multitask and stay calm under pressure

• Understand how to create a welcoming and professional front office experience

• Take initiative and are willing to go the extra mile for our patients and team

Responsibilities

• As the Dental Receptionist / Front Desk team member, you will be the first point of contact for our families and play a key role in ensuring smooth office operations. Responsibilities include:

  • Greeting patients and families warmly upon arrival and assisting with check-in and check-out

  • Answering phones, scheduling appointments, and managing confirmation calls and reminders

  • Communicating fluently in both English and Spanish to assist families with scheduling, questions, and insurance

  • Verifying insurance eligibility and benefits, and entering information accurately

  • Collecting payments, co-pays, and providing financial estimates for treatment

  • Maintaining patient records with accuracy and confidentiality

  • Coordinating with the clinical team to ensure timely patient flow

  • Handling referrals and communicating with other dental or medical offices as needed

  • Maintaining cleanliness and organization of the front desk and reception area

  • Contributing to a positive team environment with professionalism and reliability

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