Dental Receptionist for West Los Angeles Dental Office

We’re seeking a warm, dependable, and detail-oriented individual to be the first friendly face patients see when they walk through our doors. If you enjoy helping people, staying organized, and being part of a supportive team, we’d love to meet you!

About us

We are a boutique dental practice located in the heart of West Los Angeles. Our office is managed by a skilled and patient-centered team committed to exceptional patient experiences. 

About the role

We are looking for an outgoing, organized, and motivated Dental Office Receptionist. You will play a key role in helping manage the daily operational needs of our office, including welcoming patients, managing the appointment schedule, handling check-ins and check-outs, updating patient records, and communicating with patients, specialists, and other service providers.

We use Eaglesoft as our dental practice management software and prior experience is a big plus.

Schedule: Full-time, in-office

Hours:

• Monday (9am - 5pm)
• Tuesday, Wednesday, Friday (8am - 5pm)
• Saturday (8am - 1pm)

Compensation:

$20 - $30 per hour depending on experience

Benefits:

• Paid time off.
• 401(k) plan with matching.
• Private practice.
• Free parking.

What you’ll own:

• Prepare the office prior to opening (e.g., pull patient files, turn on devices, etc.).
• Greet and welcome patients in a friendly and professional manner
• Ensure effective patient check-in, including, but not limited to, obtaining all necessary consents, confirming that account information is accurate and up to date, and promptly notifying team members of each patient’s arrival.
• Schedule follow-up appointments and update patient records in Eaglesoft.
• Collect payments from patients after treatment and ensure proper recordkeeping.
• Assist with insurance verification and billing inquiries.
• Manage the office calendar and appointment reminders.
• Make and answer phone calls, emails, and text messages in a timely and professional manner.
• Maintain a clean and organized reception area and front desk.
• Provide ad hoc support to other team members.
• Other duties and responsibilities as assigned.

What you’ll bring to the table:

• At least one year of previous experience in a front desk role of a dental office or medical office.
• Proficiency with Eaglesoft is strongly preferred.
• Exceptional organizational and multitasking skills.
• Strong computer skills, including ability to independently learn new software.
• Excellent written and verbal communication skills (including proper grammatical skills).
• Respectful, friendly, and team-oriented attitude.
• Detail-oriented and self-motivated.
• Working knowledge of dental office processes.
• Japanese language proficiency is a bonus.