EXPERIENCED TREATMENT COORDINATOR needed in our Avondale, AZ dental office

JOB POSTING: Dental Treatment Coordinator

LOCATION: Avondale, Arizona

JOB TYPE: Full Time

SALARY: TBD

COMPANY: Desert Lake Family Dentistry

At Desert Lake Family Dentistry, we're committed to delivering exceptional dental care in a friendly, patient-centered environment. We're currently seeking a Dental Treatment Coordinator to join our front office team and serve as a key liason between our patients and clinical staff.

JOB SUMMARY: 

The Dental Treatment Coordinator plays a crucial role in ensuring patients fully understand thier treatment plans and feel confident moving forward with care. Acceptance rate must be at 100% and meet all of doctor's needs. This position involves scheduling, financial discussions, insurance coordination, and providing outstanding customer service to enhance the overall patient experience. 

KEY RESPONSIBILITIES:

• Present and explain treatment plans and associated costs to patients clearly
• Assist patients with financing options and insurance benefits
• Schedule appointments and follow-ups to maximize provider productivity
• Coordinate with clinical staff to ensure FLAWLESS patient flow and care delivery
• Follow up with patients regarding treatment acceptance and pending cases
• Maintain accurate patient records and documentation in the practice management software
• Answer phone calls and respond to patient inquiries in a timely and professional manner
• Ensure patient satisfaction 100% and resolve any concerns immediately

QUALIFICATIONS:

• At least 3-5 years of dental treatment coordinator experience is a MUST
• Strong understanding of dental procedures, terminology, and insurance
• Excellent communication, sales, customer service and must be able to multitask
• Proficient in DENTRIX
• Highly organized, detail-oriented and capable of multitasking

If interested in the position, please email resume to : desertlakedental@gmail.com

                                                                      SUBJECT: Dental Treatment Coordinator

                          (please do not call, you will be designated to email your resume. Thank you!)