Dental Receptionist - Lake Michigan Endodontics - Muskegon, MI

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Overview:

Dental Receptionist

We are seeking a friendly and organized Part-Time Dental Receptionist to join our dedicated team. You’ll be the first point of contact for our patients, playing a vital role in delivering an excellent patient experience and supporting the smooth operation of our dental practice.

Schedule: Tuesday's and Wednesday's - 8:00am to 5:00pm
Responsibilities:

Greet patients warmly and ensure a welcoming, professional environment
Schedule and confirm appointments, manage provider calendars
Answer phone calls, respond to inquiries, and manage patient communication
Verify insurance coverage and obtain necessary pre-authorizations
Process payments, handle billing, and maintain accurate financial records
Maintain patient records and ensure accurate data entry
Coordinate patient flow and assist with administrative support as needed
Ensure compliance with patient confidentiality and HIPAA regulations
Please note that additional responsibilities may be assigned
Qualifications:
Requirements

High school diploma or equivalent
1+ years of customer service experience

Preferred Skills

1+ years of experience in a dental or medical office setting
Excellent communication and customer service skills
Reliable, organized, and detail-oriented
Experience with dental practice management software
Proficiency with computers, including Microsoft Office applications
Knowledge of dental insurance and billing procedures

We Offer

Competitive Compensation
Comprehensive Benefits Package for Full Time Employees: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $18.00 - $25.00 per hour based on full-time employment. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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