Dental Receptionist - Greenway Dental Group - Greenbelt, MD

Job OverviewWe are seeking a dedicated and friendly Dental Receptionist with Experiance in a Dental Office to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation at the front desk. This role requires strong organizational skills, attention to detail, and the ability to handle various administrative tasks in a fast-paced medical office environment.
Duties

Greet patients warmly and assist them with check-in and check-out processes.
Schedule appointments and manage the dental office calendar efficiently.
Perform insurance verification and ensure accurate patient documentation.
Maintain patient records in compliance with privacy regulations and office policies.
Handle phone inquiries, providing information about services and answering patient questions.
Assist with billing inquiries and coordinate with insurance companies as needed.
Review documentation for accuracy and completeness before submission.
Support the dental team with administrative tasks as required to ensure optimal patient service.

Skills

Strong customer service skills with a focus on patient satisfaction.
Experience working at the front desk in a medical or dental office setting is preferred.
Proficient in insurance verification processes and understanding of medical terminology, including ICD-9 codes.
Familiarity with eClinicalWorks or similar electronic health record (EHR) systems is advantageous.
Excellent organizational skills with the ability to multitask effectively in a busy environment.
Strong communication skills, both verbal and written, to interact professionally with patients and staff.
Ability to manage documentation review processes accurately and efficiently.
Knowledge of medical office management practices is a plus.

Join our team as a Dental Receptionist where you will play a crucial role in providing high-quality care to our patients while ensuring efficient operations at our practice!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance

Schedule:

Monday to Friday

Ability to Commute:

Greenbelt, MD 20770 (Required)

Ability to Relocate:

Greenbelt, MD 20770: Relocate before starting work (Required)

Work Location: In person

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