DENTAL Front desk manager - APY PC - Vancouver, WA

Job OverviewWe are seeking a dedicated and organized Front Desk Manager to oversee the daily operations of our dental clinic. The ideal candidate will have a strong background in patient service and customer relations, ensuring that all patients receive exceptional care from the moment they enter our facility. This role requires excellent communication skills, proficiency in medical scheduling, and familiarity with dental terminology. Bilingual candidates are highly encouraged to apply.
Responsibilities

Manage the front desk operations, ensuring a welcoming and efficient environment for patients.
Schedule appointments using Epic or other medical scheduling software, while maintaining accurate patient records.
Provide exceptional customer service by addressing patient inquiries and resolving issues promptly.
Verify patient insurance information, including Medicare coverage, and assist with filing claims as necessary.
Maintain an organized filing system for patient records and documentation.
Collaborate with dental staff to ensure smooth workflow and effective communication between departments.
Train and supervise front desk staff, fostering a positive team environment.
Ensure compliance with clinic policies and procedures while maintaining patient confidentiality.

Qualifications

Previous experience in a dental office or healthcare setting is preferred.
Strong understanding of dental terminology and procedures.
Proven experience in customer service with excellent interpersonal skills.
Bilingual proficiency is a plus, enhancing communication with diverse patient populations.
Familiarity with Epic or similar medical scheduling software is desirable.
Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
Strong organizational skills and ability to manage time efficiently.

Join our team as a Front Desk Manager and play a vital role in providing outstanding service to our patients while contributing to the success of our dental clinic.
Job Types: Full-time, Part-time
Pay: $18.00 - $32.00 per hour
Benefits:

Dental insurance

Schedule:

10 hour shift
8 hour shift
Monday to Friday

Experience:

Dental office work: 1 year (Preferred)

Language:

Russian (Preferred)
Ukrainian (Preferred)

Ability to Commute:

Vancouver, WA 98663 (Preferred)

Ability to Relocate:

Vancouver, WA 98663: Relocate before starting work (Preferred)

Work Location: In person

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