Dental Receptionist - Gentle Dental Care and Georgia Dental Implant Center - Atlanta, GA

Job SummaryWe are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental office operations, including patient scheduling, insurance verification, and medical terminology.
Responsibilities

Greet patients warmly and manage the check-in and check-out process.
Schedule and confirm appointments for patients, ensuring optimal use of the dentist's time.
Handle phone calls with professionalism, addressing inquiries and providing information about services.
Verify patient insurance information and assist with insurance claims processing.
Maintain accurate patient records, including updating medical histories and treatment plans.
Process payments and manage billing inquiries as needed.
Collaborate with dental staff to ensure smooth operations within the office.
Stay informed about ICD-10 and ICD-9 coding for accurate record-keeping.

Skills

Excellent phone etiquette to communicate effectively with patients and staff.
Proficiency in medical administrative support, including familiarity with medical terminology.
Experience in a dental office setting is preferred but not mandatory.
Knowledge of insurance verification processes and medical collections.
Strong organizational skills to manage multiple tasks efficiently.
Ability to work collaboratively within a team environment while maintaining a professional demeanor.
Attention to detail in handling patient records and documentation.

Join our team as a Dental Receptionist where you can contribute to creating a welcoming environment for our patients while ensuring the smooth operation of our practice.
Eagle-soft experience is a plus but not required.
Job Type: Full-time
Pay: $19.75 - $21.00 per hour
Expected hours: 40 per week
Benefits:

Employee discount
Free parking
Paid time off

Work Location: In person

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