Dental Office - Patient Services Representative - Grimes Pediatric Dentistry - Des Moines, IA

Job OverviewGrimes Pediatric Dentistry, a privately owned practice, is seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will possess excellent communication skills and a welcoming demeanor, ensuring a positive experience for everyone who enters our office. The candidate must have at least 1 year of dental office experience. This role involves managing multiple administrative tasks while maintaining an organized and efficient front desk environment.
Duties

Greet and assist parents and patients in a courteous manner, providing information as needed.
Manage incoming calls using multi-line phone system, ensuring proper phone etiquette at all times.
Schedule appointments and manage schedule efficiently.
Monitor incoming and outgoing communication including phone, text, email and fax, and respond promptly to requests.
Maintain patient records and update information as needed.
Assist with basic office tasks to ensure smooth daily operation.

Requirements:

Experience working in a dental office.
1 year of front desk experience and/or dental experience.
Familiarity with dental terminology.
Proficiency using EagleSoft dental practice management software.
Strong organizational skills to manage multiple tasks effectively.
Excellent calendar management skills to coordinate appointments seamlessly.
Demonstrated phone etiquette and interpersonal skills for effective interaction.
Clerical experience with a focus on detailed accuracy of documentation and data entry.
Knowledge of office management practices to support overall efficiency.
Self motivated and demonstrated comfort working in a fast-paced environment.
Proficient in time management.
Dependability
References

Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an essential role in creating a welcoming environment!
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 – 25 per week
Benefits:

Flexible schedule

Medical Specialty:

Pediatrics

Schedule:

4 hour shift
8 hour shift
No nights
No weekends

Work Location: In person

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