Help needed: Dental Receptionist / Front Desk/Back Office for Los Angeles, CA dental office

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We Are

Small two operatory practice focused on unrushed, excellent patient care. We only see one patient at a time.

Who We're Looking For

• Current Basic life support (CPR) Certification.

• Radiation Safety Certificate (X-ray license).

• Knowledge of general administrative and clerical procedures specific to a dental office environment.

• Good communication skills.

• Ability to perform detailed work according to established formats and protocols.

Responsibilities

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  • Prepare treatment rooms, instruments and tray setups for dental procedures.

  • Sterilize and disinfect instruments and equipment.

  • Assist the dentist during examinations

  • Conduct work in compliance with office policies and procedures, safety and OSHA guidelines.

  • Record medical and dental histories in the patient’s chart.

  • Greet patients upon arrival and answering incoming phone calls.

  • Conduct patient health screening.

  • Perform diagnostic quality dental radiographic procedures. (Once trained and certified)

  • Assist in supporting patient retention by following established scheduling guidelines and protocols.

  • Ensure patients have updated all necessary paperwork prior to treatment.

  • Call and reactivation patient lists to ensure openings in the practice schedule are filled.

  • Collecting payments from patients at the time of treatment and scheduling future patient appointments.

  • Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.

  • Monitor and organize outgoing/incoming patient referrals and specialist updates.

  • Dispatch lab work appropriately and check in lab cases as they arrive.

  • Maintain an appropriate office environment through cooperation and teamwork.

  • Maintain regular, predictable attendance.

  • Assist with other duties as assigned.

  • Verify and submit pre-auths and completed procedures to Insurance
  • Monitor inventory and order supplies.
  • Patient billing through our practice management software.