Dental Treatment Coordinator (3+ year experience required) - Creekside Premier Dental - Thornton, CO

We are modern private practice dental in search of a self-motivated and reliable Dental Treatment Coordinator/ Business Assistant, who takes pride in building relationship with patient and creating access to care with facilitating treatment plans and payment options. We aim to be a tight-knit office that maintains an enjoyable workplace by focusing on always having a growth mindset, customer-service, and teamwork. Essential Duties/Responsibilities.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required.

*** $1,000 BONUS available for the right candidate for this job position***
*** Ability to speak SPANISH FLUENTLY is a HUGE PLUS ***
Getting patients to come into the office, engage into dental treatment and provide a welcoming environment. Warmly connect with them during any time spent in the reception area. Provide concierge like service.
Helping to ensure office success by getting patients into the office through excellent telephone skills.
Sales experience with offering payments/financing plans and dental case acceptance.
Interact and connect with individuals in the reception area during their wait time.
Maintain a clean and welcoming front office environment at all times. Creating an environment that promotes the company’s culture and values and promotes patient longevity.
Effectively implement best operational practices.
Be responsible for coordinating patient flow.
Maintain and understand thorough knowledge of office specific software system (Open Dental) to ensure patient records are accurate, including insurance information and breakdown of benefits and eligibility.
Take responsibility for the security and accounting of all cash, checks and credit card slips.
Constantly search for best practices in dentistry and help implementation and execution of system in place.
Be the “expert” when it comes to procedures and insurance benefits and verification for all patients.
Treat patients with respect, enthusiasm, and a positive attitude.
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully.
Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies.
Implement, and ensure adherence to cash management and accounting protocols.
Ensure that the first visit as well as subsequent visits thereafter by the Dentist will be smooth by checking supplies; forms, schedule and dental assistants are in order.

Daily Tasks

Make sure the schedule is productive and organized. See that appointment hours are filled according to daily goals. See that hygiene schedule is completely filled.
Follow up on all cancelled appointments by phone and mailing card.
Keep call listed updated for all patients.
Front office check in duties, ensuring patients have documents needed ready for appointments.
Answering & managing high volume of phone calls and reminder calls for patients.
Make following day postoperative calls after designated procedures i.e. root canals or other surgery procedures.
Pull and file all records for each day’s schedule.
As changes occur in the workday, update master schedule.
Be responsible for all recalls and follow-up.
Review patient records prior to patient appointments to ensure patient information is accurate.
Manage online patient leads to facilitate consultations for patients.
Managing office email and correspondence.
Ensure office specific management software system is accurately used to post payments from patients and insurance.
Ensure on a daily basis that overall patient payment and insurance payments match daily report.
Make sure that patient payments and insurance payments match daily report generated from company software system.
Balance petty cash and be accountable for receipts.
Ensure claims are sent electronically or on paper when indicated to appropriate insurance party.

Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Benefits:

401(k) matching
Dental insurance
Health insurance
Paid sick time
Paid time off

Ability to Commute:

Thornton, CO 80602 (Required)

Ability to Relocate:

Thornton, CO 80602: Relocate before starting work (Required)

Work Location: In person

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