Help needed: Dental Receptionist / Front Desk for general dental office

Job Summary
The Patient Care Coordinator plays a vital role in ensuring a smooth and efficient experience for patients within our dental office. This position involves managing patient interactions, coordinating appointments, and providing administrative support to dental team. The ideal candidate will possess strong organizational skills and a compassionate demeanor, contributing to a welcoming environment for all patients.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule and confirm patient appointments, ensuring optimal use of time and resources.
• Maintain accurate patient records and manage documentation in compliance with healthcare regulations.
• Assist with insurance verification and billing inquiries as needed.
• Communicate effectively with medical staff to facilitate patient care and address any concerns.
• Provide administrative support, including answering phone calls, responding to emails, and managing office supplies.
• Ensure the office environment is clean, organized, and welcoming for patients.

Skills

• Previous experience in a dental office setting is highly desirable.
• Familiarity with dental terminology to effectively communicate with healthcare professionals.
• Strong background in dental administrative support functions.
• General office experience, including proficiency in using office software and equipment.
• Experience in a dental office is required. Experience with Eaglesoft is a plus. We are looking for dedicated individuals who are passionate about patient care and eager to contribute to our team’s success in delivering exceptional healthcare services.