Permanent Dental Receptionist / Front Desk Job in Fresno, CA
Overview We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires strong communication skills, attention to detail, and a comprehensive understanding of dental terminology and medical administrative processes. Responsibilities Greet patients warmly and manage the check-in and check-out process. Schedule appointments efficiently using EHR systems such as Dentrix or Eaglesoft. Verify patient insurance information. Maintain accurate patient records in compliance with HIPAA regulations. Assist with medical collection efforts as needed. Answer multi-line phone systems, addressing patient inquiries with professionalism and courtesy. Manage patient intake forms and documentation review to ensure completeness and accuracy. Support the dental team with clerical duties such as filing, typing, and maintaining organized records. Provide excellent patient service by addressing concerns promptly and effectively. Qualifications Previous experience as a Dental Receptionist or in a similar role within a medical office setting is preferred. Familiarity with EMR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth is highly desirable. Knowledge of medical terminology, dental terminology, and care plans is essential. Strong computer skills including proficiency in Microsoft Office applications. Bilingual candidates are encouraged to apply to enhance patient communication. Excellent phone etiquette and customer service skills are required. Ability to work in a fast-paced environment while maintaining attention to detail. Experience with scheduling and health information management is an asset. Strong organizational skills with prior office management or administrative experience preferred. Join us in providing exceptional dental care while ensuring a welcoming environment for our patients! Job Types: Full-time, Part-time Pay: $16.50 - $21.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Ability to Commute: Fresno, CA 93710 (Required) Ability to Relocate: Fresno, CA 93710: Relocate before starting work (Required) Work Location: In person
