Dental Front Office Administrator - Triple Crown Dentistry - Louisville, KY

Overview We are seeking a Dental Front Office Administrator to join our growing practice located in Middletown, KY. The ideal candidate will possess a strong understanding of dental office procedures, excellent communication skills, and a team-oriented mindset. This position will play a vital role in revenue cycle management, ensuring timely and correct billing and collection protocols. Experience with dental software is required - OpenDental preferred. Duties include Greet patients in a warm and courteous manner Answer phone calls professionally Schedule, reschedule, or cancel appointments as needed Collect payments, process billing, and manage dental collections in compliance with HIPAA regulations Perform account reviews to ensure accuracy in billing and claims Maintain accurate insurance plan information within the EDR Assist with insurance verifications and treatment estimates as needed Skills Proven experience in a dental office environment with familiarity in dental terminology and working knowledge of clinic operations Proficiency in dental software such as OpenDental Strong knowledge of dental billing and insurance verification processes Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing skills (10 key typing) Exceptional customer service skills with professional phone etiquette and effective communication abilities Ability to handle sensitive patient information in accordance with HIPAA regulations Strong organizational skills and attention to detail Ability to work efficiently in a fast-paced environment while maintaining accuracy and professionalism Job Type: Full-time Pay: $18.00 - $25.00 per hour Expected hours: 24 – 38 per week Benefits: 401(k) Employee discount Health insurance Paid time off Experience: Dental office: 1 year (Preferred) Work Location: In person

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