Princess Dental Staffing
Dental Receptionist - My Flushing Dentist PLLC - Lansing, MI
Permanent Dental Receptionist / Front Desk Job in Lansing, MI
Job Summary We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be responsible for managing front desk operations, providing excellent customer service, and supporting the administrative functions of the office. This role is essential in creating a welcoming environment for patients and ensuring smooth daily operations within a busy dental practice. Experience with dental software and medical terminology is highly preferred. Monday to Thursday 7 pm to 4 pm Duties Greet patients warmly and check them in for appointments using electronic medical records systems such as Dentrix and Epic Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages efficiently Verify patient insurance information and update records accurately in the system Prepare and organize patient charts and documentation for upcoming procedures Collect payments, co-pays, and process billing transactions Maintain a clean and organized front desk area to promote a professional environment Assist with administrative tasks such as filing, faxing, and data entry Support the dental team by coordinating appointment schedules and follow-ups Qualifications Prior experience as a Dental Receptionist is required Proficiency with dental practice management software such as Dentrix and Epic is preferred Strong knowledge of medical terminology and electronic medical records systems Excellent communication skills, including experience with multi-line phone systems and front desk operations Office experience demonstrating organizational skills and attention to detail Ability to handle administrative tasks efficiently in a fast-paced environment Previous experience working with insurance verification, billing, or scheduling is a plus Join our team to provide exceptional patient care while working in a supportive and professional environment. Job Type: Full-time Pay: $20.00 per hour Work Location: In person
