Front Desk orthodontic office - Orthodontic Office Tinley Park/Orland Park - Tinley Park, IL

We are seeking a professional and detail-oriented receptionist to join our orthodontic practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, handle insurance verification, and support the administrative functions of the clinic. This role requires excellent communication skills, proficiency with dental/orthodontic office software, and a strong understanding of healthcare documentation and billing procedures. Bilingual abilities and previous dental office experience are highly valued to ensure exceptional patient service and efficient clinic operations. Duties Greet patients warmly and provide outstanding front desk customer service Schedule, confirm, and reschedule patient appointments Verify insurance coverage and benefits Collect payments and assist in submitting dental claims Maintain accurate patient records in compliance with HIPAA regulations Manage multi-line phone systems with professional phone etiquette Handle filing, documentation review, and general clerical support within the office environment Qualifications Experience in a dental/orthodontic office setting highly preferred Strong knowledge of dental/orthodontic terminology Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent communication skills with professional phone etiquette; bilingual abilities are a PLUS Ability to handle sensitive patient information in accordance with HIPAA standards Strong organizational skills with attention to detail in documentation review and office management tasks Previous experience with insurance verification, medical billing, and office administrative support is highly desirable This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing exceptional patient care. If interested, please submit CV and 3 references. Job Types: Full-time, Part-time Pay: $17.00 - $20.00 per hour Expected hours: 28 – 30 per week Benefits: 401(k) 401(k) matching Paid time off Paid training Language: Spanish (Preferred) Work Location: In person

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