Front Desk/Billing Manager Dental Office - Nord Dentistry - Grand Forks, ND

Overview We are seeking a dynamic and highly organized Front Desk/Billing Manager to lead our front office operations and streamline scheduling and billing processes. This energetic role is vital in creating a welcoming environment for clients, managing daily administrative tasks, and ensuring accurate financial transactions. The ideal candidate will thrive in a fast-paced setting, possess excellent communication skills, and demonstrate a proactive approach to office management. This paid position offers an exciting opportunity to contribute to a professional team dedicated to to providing quality dental care. Duties Greet patients, providing exceptional customer service and ensuring a positive first impression Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Oversee the front desk operations, including scheduling appointments, answering inquiries, and maintaining the reception area Handle billing procedures using dental software, ensuring accurate data entry and timely invoicing Process payments, verify insurance information (if applicable), and manage accounts receivable Maintain organized filing systems for client records, invoices, and other patient files Support office management tasks such as calendar management, appointment scheduling, and supply inventory oversight Skills Proficiency in Microsoft Office (Word, Excel, Outlook), for efficient office operations Strong organizational skills with the ability to multitask effectively in a busy environment Excellent computer literacy and clerical experience with data entry, filing, and document proofreading Demonstrated customer service expertise with professional phone etiquette and customer support skills Experience in office management or as a medical/dental receptionist is preferred for understanding healthcare-related workflows. Willing to train the right candidate Knowledge of bookkeeping practices and personal assistant experience enhances overall performance in this role Benefits Dental insurance/employee discount Paid time off Paid Holidays Accident Insurance 401(k) 401(k) profit sharing Schedule: Monday - Thursday 8am-5pm (lunch 12-1) Brian J Nord, DDS 2720 17th Ave S Grand Forks, ND 58201 Job Type: Full-time Pay: Up to $30.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Paid time off Work Location: In person

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