Dental Assistant/Receptionist - Berkdar Dental - Aliso Viejo, CA

Job Summary We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This dual-role position offers an exciting opportunity to provide exceptional patient care while ensuring smooth office operations. The ideal candidate will be energetic, detail-oriented, and possess a strong background in dental and medical administrative support. You will be the friendly face greeting patients, managing appointments, and supporting clinical procedures with efficiency and professionalism. Your proactive approach will help foster a welcoming environment where patients feel valued and cared for from check-in to check-out. Responsibilities Greet patients warmly, verify insurance coverage, and manage patient intake processes with professionalism and courtesy Schedule appointments using dental practice management software such as Dentrix or Eaglesoft, ensuring optimal clinic flow Verify insurance benefits, process claims, and handle billing using systems like Meditech, Epic, or Athenahealth Maintain accurate and organized dental records, including documentation review of treatment plans and medical histories Assist dental providers during procedures by preparing instruments, taking x-rays, and maintaining sterilization protocols Manage multi-line phone systems with excellent phone etiquette to answer inquiries, schedule appointments, and coordinate patient communication Ensure compliance with HIPAA regulations by safeguarding patient information and managing health information securely Qualifications Prior experience in a dental office or clinic environment with knowledge of dental terminology and clinical procedures Proficiency in EMR (Electronic Medical Records) systems such as Dentrix, Eaglesoft, or Dentrix Enterprise; familiarity with Meditech, Epic, Athenahealth, eClinicalWorks preferred Strong understanding of medical billing, CPT coding (Current Procedural Terminology), ICD-9/10 coding standards for accurate documentation and insurance claims processing Excellent computer skills including Microsoft Office Suite; experience with multi-line phone systems and 10-key typing required Knowledge of HIPAA compliance standards and health information management practices Bilingual abilities are highly valued to serve diverse patient populations effectively Exceptional customer service skills with a friendly demeanor and professional appearance Ability to handle clerical tasks such as filing, data entry, appointment scheduling, and maintaining medical records efficiently Join our team to make a meaningful difference in patients’ lives while advancing your career in a supportive and energetic environment. We are committed to fostering growth opportunities for all team members who demonstrate dedication and enthusiasm for providing outstanding healthcare services. Job Types: Full-time, Part-time, Temporary Pay: $22.00 - $29.20 per hour Expected hours: 8 – 40 per week Work Location: In person

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