Dental Receptionist - Advance Dental PC - Springfield, MA

Advance Dental is looking for an enthusiastic receptionist / patient care coordinator to join our team. This role will be a key member of our practice. The responsibilities for this role will include: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments in accordance with monthly and daily patient goals Answer phones and confirm appointments Greet and check in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans* Qualifications Excellent time management and organizational skills. Knowledge of Dentrix Software is required. Customer service focused. 3+ Years’ experience as front desk / office manager / receptionist at dental practice is required. Experience with Microsoft Word, Outlook and Excel is preferred. Advance Dental is a 40 year old dental practice established in heart of downtown Springfield MA. We are patient centric practice with the goal to provide highest quality dental care to our patients. Job Type: Full-time Pay: From $16.00 per hour Benefits: 401(k) 401(k) matching AD&D insurance Continuing education credits Dental insurance Disability insurance Employee assistance program Employee discount Free parking Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Retirement plan Vision insurance Ability to Commute: Springfield, MA 01103 (Required) Ability to Relocate: Springfield, MA 01103: Relocate before starting work (Required) Work Location: In person

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