Dental Scheduling/Treatment Coordinator - Dr Dondo Dental Excellence - Bend, OR

Join Our Dynamic Dental Team as a Treatment Coordinator! MUST HAVE PREVIOUS EXPERIENCE AS A DENTAL OFFICE TREATMENT COORDINATOR Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where attention to detail is key? I f so, we have the perfect opportunity for you to shine as a Treatment Coordinator! About Us: We are a thriving dental practice dedicated to providing top-notch care to our valued patients. Our team is known for its friendly atmosphere, commitment to excellence, and innovative approach to dental health. TREATMENT COORDINATOR RESPONSIBILITIES Performing account management, including patient registration using practice management software (Eaglesoft) and all steps necessary to create a patient record Reviewing and maintaining patient accounts accurately Understanding the purpose of all clinic forms as they relate to patient care (i.e., patient records, financial forms, and insurance contracts) Understanding and implementing patient flow process, including registration process Performing patient management, including check in and check out procedures; assisting other departments as needed, as well as collecting patient co-pays. Managing incoming phone calls and delivering and returning messages Coordinating with specialty offices Present case fees and financial options to patients to facilitate the decision to say “yes.” Managing our doctors schedule and ensuring all doctor spots are appointed. Verifying all insurance benefits to determine dental benefit eligibility, limitations and payment estimates necessary to facilitate financial arrangements. APPOINTMENT COORDINATOR EDUCATION AND EXPERIENCE High school graduate or equivalent Previous treatment coordinator and insurance verification experience required Previous customer service experience required TREATMENT COORDINATOR DESIRED SKILLS In depth knowledge of dentistry and ability to describe procedures in simple language Superb communication skills Familiarity with computer systems Customer service skills Self-directed Excellent telephone skills Influencing /negotiation skills Organizational skills Familiarity with ADA codes Creative problem-solving skills Keen understanding of scheduling and financial systems Ability to function within a team environment as a supportive and positive contributor Ability to work independently BENEFITS In addition to an excellent compensation package, a career with Dr. Dondo Dental Excellence will offer you access to a calm and supportive office , advanced technologies, continuing education offerings with abundant opportunities for dedicated training, an awesome support team, wonderful patients! We offer our employees a comprehensive benefits package that includes the following: Competitive compensation 401(k) upon qualification, with a safe harbor contribution of 3% Paid company holidays and paid time off, 1 week of PTO + 2 weeks of paid Holiday time for Thanksgiving & EOY Annual clothing allowance for business attire Company provided dental care Training and professional development opportunities A positive and collaborative team environment An environment where you can help others, be happy and be yourself The chance to make a meaningful impact on patients' oral health An environment where you can help others, be happy and be yourself Our current schedule is Monday 8:00 am - 5:00 pm, Tuesday- Thursday 7:30 am - 5:30 pm & Friday 7:30 am - 4:30 pm. Compensation will be commensurate with experience Job Type: Full-time Pay: $24.00 - $29.00 per hour Benefits: 401(k) matching Health insurance Paid time off Vision insurance Experience: Customer service: 3 years (Required) Clerical: 3 years (Required) Dental receptionist: 2 years (Required) Sales: 2 years (Required) Language: English & Spanish? (Preferred) Work Location: In person

Read More