Front Desk Receptionist / Dental Practice Patient Coordinator - Dental Wellness Centers - Savannah, GA

Dental Wellness Centers of GA – Savannah, Richmond Hill, Jesup & Savannah South Full-Time | Front Office + Billing Support | High-Performance Team Our success begins at the front desk, where exceptional patient experiences, accurate information, and productive schedules are created every single day. Dental Wellness Centers of GA is seeking a highly motivated, polished, and detail-oriented Patient Coordinator who excels in both patient service and administrative accuracy. If you enjoy helping people, thrive in a fast-paced environment, and take pride in getting the details right, this role may be perfect for you. This is a front-facing position that carries added responsibility for patient accounts, scheduling accuracy, and insurance claim submission , making it an ideal opportunity for someone ready to grow into a higher-level administrative role. Position Overview The Patient Coordinator plays a vital role in creating a smooth and positive experience for every patient while ensuring the accuracy and efficiency of front-office operations. In addition to traditional reception duties, this position includes billing and scheduling responsibilities , such as: Patient accounts and insurance AR Insurance claim submission Accurate and goal-focused scheduling Statement generation Payment posting This team member must be friendly, professional, dependable, and excellent at multitasking. Key ResponsibilitiesFront Desk Excellence Greet patients with warmth, professionalism, and efficiency Answer phones, direct calls, and assist patients with scheduling needs Manage patient check-in, check-out, financial discussions, and follow-up tasks Maintain accurate patient records and update demographic or insurance information Scheduling & Goal Achievement Schedule appointments strategically to meet provider production goals Ensure accurate appointment types, lengths, and operatory assignments Follow scheduling systems consistently with strong attention to detail Conduct confirmation calls, track broken appointments, and help prevent schedule gaps Maintain a clean, productive schedule through proactive communication and follow-up Billing & Revenue Cycle Support Prepare and electronically submit insurance claims with appropriate attachments Follow up on outstanding insurance claims and assist with insurance AR Generate patient statements and assist with past due account outreach Collect and post patient payments accurately Assist with insurance verification and benefit coordination when needed Administrative Tasks Keep reception area organized and welcoming Assist new patients with registration and onboarding Maintain filing systems and digital records Support office leaders and billing team with daily administrative needs Follow HIPAA and OSHA guidelines at all times Ideal Candidate Characteristics We are looking for a team member who is: Friendly, professional, and patient-focused Excellent at multitasking and staying organized Confident speaking with patients about appointments and finances Comfortable with insurance and billing workflows Detail-oriented with high accuracy and follow-through Skilled at maintaining productive schedules Positive, proactive, and committed to helping the team succeed A motivated learner who enjoys growing in their role Requirements 2–5 years of dental front office or medical administrative experience preferred Experience with insurance verification, claim submission, or patient AR is a plus Strong scheduling or treatment coordination experience highly valued Proficiency with MS Office; CareStack, Eaglesoft, or Mango experience a plus Strong communication and customer service skills Ability to work in a fast-paced environment with shifting priorities Professional demeanor and commitment to confidentiality Ability to work flexible hours between 7am–7:30pm; occasional Saturday rotation. A minimum of one Saturday monthly will be required of this role. Why Join Dental Wellness Centers of GA? A stable, supportive, growing dental group Career growth opportunities in admin, billing, or management A professional, positive, team-oriented environment Competitive pay + opportunities for advancement Ongoing training and development Application Process Please submit: ✔ Letter of application ✔ Resume ✔ Salary history and requirements All application materials are kept confidential. Qualified applicants will be contacted directly for an interview. Dental Wellness Centers of GA offers employment opportunities that promote professional, personal and financial growth. We work extremely hard to provide our team members with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future. For more information about us: www.DentalWellnessGA.com Job Types: Full-time, Part-time Pay: $17.00 - $22.00 per hour Expected hours: 35 – 40 per week Benefits: Continuing education credits Employee assistance program Employee discount Employee mentoring program Flexible schedule On-the-job training Opportunities for advancement Paid orientation Paid time off Paid training Referral program Retirement plan Uniform allowance Wellness program Experience: dental industry: 1 year (Required) dental insurance billing: 1 year (Required) dental patient scheduling: 1 year (Required) Ability to Commute: Savannah, GA 31405 (Required) Work Location: In person

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