Dental Receptionist - Endodontic Samurai LLC - Chesterfield, MO

Job Overview We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental practice. In this vital role, you will be the welcoming face of our clinic, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic approach and exceptional organizational skills will help coordinate appointments, manage patient records, and facilitate seamless communication between patients and our dental team. Responsibilities Greet patients warmly and professionally, providing outstanding customer service at all times Schedule patient appointments efficiently using dental office management software such as Open Dental Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications accurately Manage patient check-in and check-out procedures, including collecting co-pays and updating personal information Maintain and organize patient records in electronic health record (EHR) systems like Meditech, Epic, or eClinicalWorks, ensuring compliance with HIPAA regulations Assist with Dental billing processes, including coding procedures using CPT, ICD-9, ICD-10 codes, and managing claims submissions for Medicare and other insurers Review documentation for accuracy and completeness, ensuring proper coding for procedures and treatments Handle multi-line phone systems with professional phone etiquette to answer inquiries, schedule appointments, and relay messages promptly Support front desk operations by managing filing systems, medical records, and general clerical tasks such as data entry and typing with high accuracy (including 10 key typing) Coordinate with dental staff regarding patient care plans, treatment schedules, and intake procedures Conduct follow-up calls for appointment reminders or patient inquiries to enhance patient engagement Maintain knowledge of dental terminology and clinic-specific protocols to assist in daily operations effectively Requirements Proven experience as a Dental Receptionist within a dental setting; clinic or dental office experience is highly preferred Strong familiarity with EMR/EHR systems such as Open Dental Knowledge of medical coding including CPT, ICD-9/ICD-10 coding standards; experience with medical billing is a plus Understanding of HIPAA regulations to ensure confidentiality and secure handling of patient information Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and health information management software Exceptional customer service skills combined with professional phone etiquette in handling multi-line phone systems Ability to review medical documentation accurately while maintaining attention to detail Bilingual abilities are advantageous to serve diverse patient populations effectively Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment Previous experience working with dental terminology and clinic management software such as Dentrix or Eaglesoft is preferred High school diploma or equivalent required; additional certification in medical administration or healthcare support is beneficial Join us in delivering exceptional dental care by providing outstanding administrative support! We are committed to fostering a supportive work environment that values your expertise while offering opportunities for professional growth. This paid position ensures you gain valuable experience in both medical administrative support and dental office operations—making a real difference in patients’ lives every day. Pay: $22.63 - $27.25 per hour Expected hours: 20.0 – 40.0 per week Work Location: In person

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