Dental Receptionist (Bilingual) - OptimDental - Muncie, IN

Affinity Family Dental Muncie, IN is currently seeking a Dental Office Receptionist. Must be able to efficiently multi-task! High level customer service experience mandatory. Must be able to work well in a team. Greets visitors and patients entering the practice and alerts appropriate staff of patient arrivals. Answer’s telephone, routes calls, provides information, and takes messages in accordance with practice procedures. Schedules and adjusts patient appointments to maximize the patient. Establishes, maintains and keeps patient files and records up to date (i.e., address, phone number, insurance information, etc.). Communicates with patients regarding financial options. Reconciles financial records by receiving and recording patient payments. Prepares correspondence, memos, and other documents, as requested by doctor. Uses computer, fax, or courier service to transmit information or documents when requested. Keeps the front desk and office areas clean. Organizes magazines to keep current and neat. Performs necessary duties associated with checking patients in and out. Record treatment information in the patient’s chart. Enter type of treatment planned for the next appointment, and the amount of chair time, doctor time and assistant time needed. Verify and Add Insurance Benefits Produces the doctor’s call list and provides to the doctor each day, as necessary. Calls patients before to remind them of a scheduled appointment time. Adheres to all safety and health regulations. Monitors the schedule regularly, adjusts the schedule as necessary, and reschedules patients as needed. Registers new patients, provides necessary paperwork (welcome letter, HIPAA documents), and ensures all required documents are completed by the patient. Assists with other duties as needed will be cross trained for other duties. **Minimum Required** Prior office experience Required Professional appearance and demeanor Required Extensive computer experience Required Bilingual (Spanish) Preferred Prior dental office experience Preferred Insurance billing/verification Preferred Job Type: Full-time Pay: $17.00 - $23.00 per hour Benefits: Dental insurance Work Location: In person

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