Dental Assistant/Receptionist - J B Dental Clinic - Silver Spring, MD

Job Overview We are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our busy dental practice. This role combines front desk administrative support with clinical assistance, providing essential patient care and ensuring smooth office operations. The ideal candidate will possess strong communication skills, proficiency with dental and medical software systems, and a thorough understanding of dental terminology and procedures. Bilingual abilities are a plus to serve our diverse patient community. This position offers an opportunity to work in a professional environment committed to delivering exceptional patient service and comprehensive dental care. Duties Greet patients warmly and manage the front desk, including answering multi-line phone systems with professional phone etiquette Schedule appointments, confirm patient visits, and manage patient intake processes Verify insurance coverage, perform insurance verification, and handle medical billing and collection processes Maintain accurate and up-to-date dental and medical records using EMR systems such as Eaglesoft, Dentrix, Meditech, or eClinicalWorks Assist with clinical procedures by preparing treatment rooms, sterilizing instruments, and assisting the dentist during procedures Review documentation for accuracy and completeness, including CPT coding, ICD-9/ICD-10 coding, and care plans Manage health information with HIPAA compliance ensuring confidentiality of patient records Perform administrative tasks such as filing, data entry (including 10 key typing), documentation review, and office management duties Support medical coding activities related to ICD coding for billing purposes Provide excellent patient service by addressing inquiries, explaining treatment plans, and ensuring a positive experience Skills Proficiency with EMR/EHR systems such as Eaglesoft, Dentrix, Meditech, Athenahealth, or similar platforms Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and health information management Experience with dental office management software (Dentrix preferred) and medical billing/coding experience Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing skills (including 10 key typing) Ability to handle insurance verification processes efficiently and accurately Exceptional organizational skills with attention to detail in documentation review and record keeping Strong communication skills for front desk duties including multi-line phone system operation and patient interaction Bilingual abilities are highly desirable to serve a diverse patient population Previous clinic or dental office experience is preferred; familiarity with hospital or healthcare settings is a plus Knowledge of HIPAA regulations to ensure compliance in all aspects of patient confidentiality and data security This role is integral to providing high-quality dental care while maintaining efficient office operations. Candidates who demonstrate professionalism, technical proficiency in dental software systems, and excellent customer service skills will thrive in this position. Pay: $19.00 - $25.00 per hour Benefits: Health insurance Paid time off Vision insurance Work Location: In person

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