Dental Receptionist - Mineola Dental Wellness - Mineola, NY

Job Summary We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental practice. In this pivotal role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach will help create a welcoming environment, streamline office operations, and ensure smooth patient flow from appointment scheduling to billing. If you thrive in fast-paced settings and possess a passion for healthcare support, this is an exciting opportunity to make a positive impact in our community. Responsibilities Greet patients warmly and professionally, ensuring a positive first impression. Manage appointment scheduling using dental practice management software such as Eaglesoft or Dentrix, coordinating with clinical staff to optimize daily patient flow. Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing utilizing systems like Epic, Meditech, or Athenahealth. Collect payments, process medical collections, and perform accurate medical billing and coding using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and dental terminology. Maintain precise medical records and documentation review to ensure compliance with HIPAA regulations and health information management standards. Answer multi-line phone systems with excellent phone etiquette, schedule appointments, and address patient inquiries efficiently. Support front desk operations including filing, data entry (10 key typing), and managing electronic health records (EHR) systems such as eClinicalWorks or Meditech. Assist with intake procedures, patient check-in/out processes, and ensuring all documentation is complete for each visit. Coordinate with clinical staff on care plans, medical records management, and clinic administrative support to enhance operational efficiency. Qualifications Proven experience as a Medical Receptionist or Dental Receptionist in a dental clinic or healthcare setting. Strong knowledge of dental terminology, medical coding (ICD-10/ICD-9), CPT coding, and insurance verification processes. Familiarity with EMR systems such as Eaglesoft, Dentrix, Epic, Meditech, Athenahealth or similar platforms. Excellent computer skills including proficiency in Microsoft Office Suite and health information management software. Exceptional customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus. Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and billing procedures. Knowledge of HIPAA compliance standards and healthcare privacy regulations. Prior clinic or hospital experience is preferred; office experience in a medical or dental environment is highly valued. Join our team where your enthusiasm fuels our mission! We are committed to fostering an inclusive environment that supports your professional growth while providing outstanding care to our patients. This paid position offers an engaging work atmosphere where your skills will directly contribute to improving patient experiences every day! Pay: $25.00 - $30.00 per hour Work Location: In person

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