Registration Specialist - Dental - HealthFirst Bluegrass - Lexington, KY

We're Hiring! Join the team at Healthfirst Bluegrass as a Patient Services Representative and make a real impact in your community! Are you passionate about helping others and thrive in a fast-paced, people-first environment? We’re looking for someone who’s ready to greet patients with a smile and keep our clinic running smoothly! What You’ll Do: Welcome and register patients at multiple locations Verify insurance, income, and eligibility for services Manage appointments and send reminders Navigate multiple platforms Support patient flow and readiness Maintain accurate records in our electronic system Assist with community outreach and transportation scheduling Handle service payments and inbound calls Collaborate with care teams to coordinate services What We’re Looking For: High school diploma or GED Bilingual Required 6+ months of experience in customer service , healthcare , dental , or clerical work Friendly, organized, and team-oriented Reliable Transportation required. Key Duties Act as patient/client receptionist at multiple locations. Greet patients, initiates and distributes appropriate forms. Register clients/patients for multiple clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards. Accurately maintain patient appointment system. Verify patient/client appointments, schedule initial and subsequent appointments. Initiate/conduct appointment reminders and document missed appointments Assist to maintain patient flow into clinic by directing patients to appropriate clinic location, monitoring waiting rooms, and patient readiness. Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record Enter and verify patient data and notes in the electronic record systems Assist with occasional community outreach activities Schedule transportation for patients (e.g. Uber and Lyft) Collect, process, reconcile and account for dental service fees Addresses needs and concerns and handles inbound calls and messaging in EMR system. Assisting new and existing patients by providing excellent customer service including but not limited to evaluating patient’s needs and following established protocols and guidelines to provide patient-focused service. ✨ This is more than a job—it’s a chance to be part of a mission-driven organization that puts community care first. Based in Lexington, KY Full-time position Great team. Great benefits. Great purpose. Apply now and help us make a difference every day! Dayshift

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