Dental Receptionist - All Family Dental Care - Irvington, NJ

Overview We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless experience for our patients from check-in to check-out. Your energetic attitude, exceptional communication skills, and attention to detail will help create a welcoming environment while supporting the daily operations of our busy dental clinic. This position offers an exciting opportunity to be a vital part of patient care and office management, contributing to a positive dental experience for all. Duties Greet patients warmly and professionally upon arrival, establishing a positive first impression. Manage patient check-in and check-out processes with accuracy and efficiency using advanced EMR (Electronic Medical Records) systems such as EZ Dental. Verify insurance coverage and perform insurance eligibility verification using systems. Schedule appointments and coordinate patient flow to optimize clinic productivity while maintaining excellent customer service. Handle multi-line phone systems with professionalism, providing clear information and directing calls appropriately. Collect and review patient documentation, including medical history forms, consent forms, and treatment plans. Assist with billing procedures by processing payments, medical collections, and coding using CPT (Current Procedural Terminology), ICD-9/10 codes, and dental terminology. Maintain accurate medical records and ensure compliance with HIPAA regulations for patient privacy and data security. Support administrative tasks such as filing, faxing, scanning documents. Coordinate with dental staff regarding patient intake, treatment scheduling, and follow-up appointments. Ensure the clinic’s front desk area remains organized, welcoming, and efficient for both staff and patients. Experience Proven experience as a Dental Receptionist in a fast-paced clinical environment. Strong knowledge of dental terminology, medical billing procedures, ICD coding (ICD-9/10), CPT coding, and insurance verification processes. Familiarity with EMR/EHR systems such as EZ Dental or similar platforms is highly preferred. Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills (including 10-key typing). Demonstrated ability to handle medical collections efficiently while maintaining excellent patient service standards. Knowledge of HIPAA regulations to ensure confidentiality and proper documentation review practices. Bilingual abilities are a plus to serve diverse patient populations effectively. Prior clinic or dental office experience is highly desirable; familiarity with medical office management enhances your success in this role. Exceptional phone etiquette combined with strong organizational skills to manage multi-line phone systems seamlessly. Experience with dental software such as Dentrix or EZ Dental is advantageous for smooth daily operations. Join us in delivering exceptional patient care through energetic service and meticulous administrative support! We value dedicated professionals who thrive in collaborative environments while ensuring every patient leaves with a smile. Job Type: Full-time Pay: $19.00 - $20.00 per hour Benefits: 401(k) matching Work Location: In person

Read More