Dental office- Front desk/Receptionist - Starry Dental - Westwood, NJ

Overview We are seeking a dedicated and detail-oriented Dental Receptionist to join our team. The ideal candidate will be responsible for managing front desk operations, providing exceptional patient service, and ensuring the smooth functioning of our dental office. This role requires strong organizational skills, proficiency in various medical software systems, and a commitment to maintaining patient confidentiality in accordance with HIPAA regulations. Duties Greet patients warmly and assist them with check-in and check-out processes. Schedule appointments and manage the dental office calendar efficiently. Handle patient inquiries via phone and in person, demonstrating excellent phone etiquette. Verify insurance information and assist with insurance claims processing. Maintain accurate patient records, including documentation review and filing of medical records. Utilize electronic health record (EHR) systems such as Open Dental for managing patient information. Process medical billing and coding using CPT coding, ICD-9, and ICD-10 standards. Assist with intake procedures and care plans for new patients. Ensure compliance with HIPAA regulations regarding patient confidentiality. Collaborate with dental staff to provide seamless patient service and support clinic operations. Qualifications Previous experience as a Dental Receptionist or in a similar medical office role is preferred. Familiarity with medical terminology, dental terminology, and health information management is essential. Proficiency in using EMR systems and Microsoft Office Suite is required; experience with multi-line phone systems is a plus. Strong computer skills including typing (10 key typing preferred) and clerical experience are necessary for this role. Bilingual candidates are highly desirable to enhance communication with diverse patient populations. Knowledge of dental coding, documentation review, insurance verification, and patient service best practices is beneficial. Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment are crucial for success in this position. Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while working in a supportive environment! Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 36 per week Work Location: In person

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