Dental Front Desk Receptionist - DENTISTRY FOR CHILDREN - Clifton, NJ

Job Summary We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to handle multiple responsibilities in a fast-paced environment. Responsibilities Greet patients and visitors warmly, ensuring a positive first impression. Manage multi-line phone systems, answering calls promptly and directing them to the appropriate personnel. Schedule appointments and manage the clinic calendar efficiently. Handle medical collection processes and insurance verification for patient accounts. Maintain accurate medical records in compliance with HIPAA regulations. Review documentation for completeness and accuracy, including care plans and medical coding (CPT, ICD-9, ICD-10). Utilize various Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and Eaglesoft. Provide clerical support including filing, typing, and data entry using Microsoft Office applications. Assist with patient intake processes and ensure all necessary information is collected. Collaborate with medical staff to ensure smooth operations within the clinic. Requirements Previous experience as a medical receptionist or in a similar front desk role is preferred. Familiarity with medical terminology and coding (CPT, ICD-9, ICD-10). Knowledge of EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix is highly desirable. Strong computer skills with proficiency in Microsoft Office Suite. Excellent phone etiquette and customer service skills. Bilingual candidates are encouraged to apply. Ability to work effectively in a team-oriented environment while managing individual responsibilities. Strong organizational skills with attention to detail in documentation review and patient service tasks. Experience in medical office management or health information management is a plus. Join our team to contribute to an efficient healthcare environment while providing outstanding service to our patients! Job Type: Full-time Pay: $22.20 - $26.74 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Work Location: In person

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