Permanent Dental Receptionist / Front Desk Job in Phoenix, AZ
Overview We are seeking a dedicated and organized Dental Receptionist to join our dental clinic team. The ideal candidate will play a crucial role in managing patient care plans, coordinating hygiene schedules, and ensuring compliance with HIPAA regulations. This position requires strong communication skills and the ability to work efficiently in a fast-paced environment while maintaining a high level of patient satisfaction. Responsibilities Manage patient appointments and follow-up schedules to optimize clinic operations. Maintain and update medical records in compliance with HIPAA regulations. Assist patients with understanding their treatment options and financial responsibilities, including medical billing processes. Collaborate with dental professionals to ensure seamless communication regarding patient care. Provide support as a medical receptionist, greeting patients and managing inquiries in person and over the phone. Ensure that all necessary information is collected for insurance claims processing. Skills Basic computer skills. 3 years of customer care experience. Knowledge of dental billing practices and familiarity with dental insurance plans. Strong organizational skills with attention to detail for maintaining accurate dental records. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Ability to work collaboratively within a team environment while managing multiple tasks efficiently. Must be a team player with a positive attitude. Job Types: Full-time, Part-time Pay: $19.00 - $21.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program People with a criminal record are encouraged to apply Ability to Commute: Phoenix, AZ 85022 (Required) Ability to Relocate: Phoenix, AZ 85022: Relocate before starting work (Required) Work Location: In person
