Dental Front Office Assistant - Pelican Dental - Redondo Beach, CA

Overview We are seeking a dedicated and detail-oriented Dental Front Office Assistant to join our busy dental practice. The ideal candidate will provide exceptional patient service, manage administrative tasks efficiently, and support the smooth operation of the front desk while demonstrating excellent teamwork with other team members. This role offers an opportunity to work in a professional environment that values accuracy, confidentiality, and excellent communication skills. Experience with Open Dental and Weave, and dental terminology and billing is highly preferred. Duties Greet patients warmly and assist with check-in and check-out procedures Verify insurance coverage and perform insurance verification. Schedule patient appointments accurately using dental scheduling software Manage patient records, ensuring proper documentation review and data entry in compliance with HIPAA regulations Collect payments, process medical collections, and handle billing procedures. Prepare and review documentation related to care plans. Answer multi-line phone systems with professional phone etiquette and assist patients with inquiries Maintain organized filing of dental records, medical records, and other office documents Support office management tasks such as filing, data entry, and maintaining office supplies Assist with intake procedures for new patients and ensure accurate documentation of patient information Coordinate with clinical staff to ensure smooth patient flow and efficient office operations Skills Proven experience in dental office or medical front desk support with proficiency in dental terminology and coding. Familiarity with Open Dental and Weave. Strong knowledge of HIPAA regulations and health information management practices Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing proficiency. Ability to handle insurance verification processes effectively and manage medical billing procedures Exceptional customer service skills with a professional demeanor and strong phone etiquette Bilingual abilities are a plus to serve diverse patient populations effectively Experience with office management tasks such as filing, documentation review, and appointment scheduling Knowledge of dental terminology and familiarity with dental clinic operations is highly desirable Strong organizational skills with attention to detail in managing medical records and administrative documentation This role is vital in ensuring our patients receive outstanding service while maintaining efficient front desk operations. The successful candidate will demonstrate professionalism, technical expertise in dental administrative systems, and a commitment to confidentiality. Job Type: Full-time Pay: From $20.00 per hour Expected hours: 38 – 40 per week Benefits: Employee discount Free parking Health insurance Paid sick time Retirement plan Work Location: In person

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