Dental Office Front Desk - Smiling Faces Dentisry - New Orleans, LA

Job Overview Join our dynamic dental practice as a Dental Office Front Desk professional! In this pivotal role, you will be the welcoming face of our clinic, ensuring that every patient feels valued and cared for from the moment they walk through the door. Your exceptional organizational skills and friendly demeanor will help streamline operations while providing outstanding patient service. If you thrive in a fast-paced environment and have a passion for helping others, we want to hear from you! What you’ll do Greet patients warmly and manage the front desk operations with enthusiasm. Schedule appointments efficiently using Electronic Health Record (EHR) systems such as Epic, Meditech, or Dentrix. Handle insurance verification and medical billing processes, ensuring accurate CPT and ICD coding. Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and security. Process medical collections and assist with documentation review for care plans. Answer multi-line phone systems with excellent phone etiquette, addressing inquiries and directing calls appropriately. Collaborate with dental staff to facilitate smooth patient flow and enhance overall clinic experience. Provide clerical support including filing, typing, and managing health information management tasks. Basic qualifications Strong computer skills with proficiency in Microsoft Office and EHR systems. Excellent typing abilities, including 10 key typing for efficient data entry. Preferred qualifications Previous experience in a dental office or medical clinic setting. Familiarity with dental terminology and health information management practices. Bilingual abilities are a plus to enhance communication with diverse patient populations. Why you’ll love it here We are dedicated to creating an environment where our team members can flourish both professionally and personally. Our practice offers a supportive atmosphere that values collaboration, growth, and well-being. Our benefits include: Comprehensive health benefits to support your physical and mental wellness. Opportunities for professional development and continuing education. A vibrant workplace culture that encourages teamwork and positivity. Employee discounts on dental services for you and your family. Join us in making a difference in our patients' lives while enjoying a fulfilling career at our dental practice! Job Types: Full-time, Part-time Pay: $15.00 - $27.87 per hour Expected hours: 30 per week Work Location: In person

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