Dental Front Desk Receptionist - Wurtzel Family Dentistry - Ann Arbor, MI

Overview We are seeking a team player with a positive attitude to join our dynamic team. The ideal candidate should have dental experience, but we are willing to train the right person. We are a multi doctor, fast paced practice requiring a capacity to be able to do several things at once. You must be willing to have a desire to grow and improve in your role. Duties Greet patients warmly and assist them with check-in and check-out procedures. Manage appointment scheduling and confirm patient visits efficiently. Handle incoming calls, emails, and inquiries with professionalism. Maintain patient records in compliance with HIPAA regulations. Assist in the preparation of care plans and documentation as needed. Process insurance claims and verify patient eligibility. Utilize office management software, including Soft Dent through Carestream, for patient data entry and retrieval. Ensure the front desk area is organized, clean, and welcoming at all times. Collaborate with dental staff to ensure smooth operation. Qualifications Previous experience in a dental office setting is preferred. Familiarity with dental terminology is preferred. Strong organizational skills with attention to detail in managing multiple tasks. Excellent communication skills, both verbal and written. Ability to maintain confidentiality in accordance with HIPAA guidelines. A positive attitude and a commitment to providing outstanding patient care. Join us in delivering exceptional service to our patients while contributing to a positive work environment! Job Type: Full-time Benefits: 401(k) Bereavement leave Dental insurance Employee discount Health insurance On-the-job training Paid sick time Paid time off Uniform allowance Vision insurance Ability to Commute: Ann Arbor, MI 48108 (Required) Work Location: In person

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