Dental Assistant / Front Desk Administrator - Lakeside Smiles Columbia - Columbia, MD

We are looking for a friendly, personable, enthusiastic, highly-motivated individual who can perform Dental Assisting AND Receptionist/Front Desk responsibilities. We are a beautiful, state of the art general dentistry practice in Columbia, MD and are looking for someone to fill a full time position, Monday-Friday. Your DENTAL ASSISTANT responsibilities will include, but not be limited to: - prepares treatment room for patient by following prescribed procedures and protocols. - prepares patient for dental treatment by welcoming, comforting, seating, and draping patient. - provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments. - provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth. - documents dental care services by charting in patient records. - maintains safe and clean working environment by complying with procedures, rules, and regulations. - protects patients and employees by adhering to infection-control policies and protocols. - ensures operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. - maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Your FRONT DESK responsibilities will include, but not be limited to: - appointing and confirming patients in-person, by phone, by email, and by text - greeting and checking in/out patients - answering questions regarding treatment plans and insurance benefits - processing payments using credit cards, CareCredit, cash, or checks - answering questions regarding treatment plans and insurance benefits - clearly communicating and coordinating with the other members of the dental team - answering questions regarding balances, copays, payment plans - entering patient data including personal data and medical/dental history - managing patient appointments including new appointments, reschedules, cancelations, and appointment procedure changes. - proactively contacting patients who are due for a recall appointment or treatment. - communicating with other offices to request or send patient information - office marketing and new patient recruitment efforts - other front-office tasks on non-clinical days You MUST be a problem-solver with excellent customer service and telephone skills. You MUST have a minimum of 1 year working in a dental office as a receptionist OR dental assistant (no exceptions). Proficiency in Open Dental and other dental automation software is preferred. We want the right person to grow with our team, enjoy their time at work, be challenged with what they do, and make a difference in the lives of our patients. You must be trust-worthy, able to work with minimal supervision, and be able to accept corrective feedback and learn quickly. Please send your resume and references. Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off Application Question(s): What are your compensation requirements? REQUIRED ANSWER ($ per hour) License/Certification: Radiology Certification (Preferred) Work Location: In person

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