Permanent Dental Receptionist / Front Desk Job in Elmhurst, NY
Job Summary We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations, scheduling appointments, and ensuring smooth administrative workflows. This role requires excellent communication skills, proficiency with dental office systems, and a strong understanding of healthcare documentation and patient confidentiality standards. The Dental Receptionist will play a vital role in delivering exceptional patient service and supporting the overall efficiency of the clinic. Duties Greet patients warmly and provide outstanding customer service at the front desk Manage appointment scheduling using EMR systems such as open dental Verify insurance coverage and perform insurance verification procedures Collect payments and process dental billing Maintain accurate patient records in compliance with HIPAA regulations and health information management standards Review documentation for completeness and accuracy, including care plans and medical records Handle multi-line phone systems with professional phone etiquette and assist patients with inquiries Perform administrative tasks such as filing, data entry (including 10 key typing), and managing electronic health records (EHR systems) Support medical administrative functions including intake procedures, appointment reminders, and follow-up communications Ensure compliance with all clinic policies related to HIPAA, coding, and dental documentation review Experience Prior experience in a dental office environment is highly preferred Proficiency with dental practice management software such as open dental is essential Strong knowledge of medical terminology, dental coding Familiarity with EMR/EHR systems such as open dental Experience handling insurance verification, patient scheduling, and dental billing processes Excellent computer skills including Microsoft Office Suite (Word, Excel) and data entry accuracy Bilingual abilities are a plus to serve diverse patient populations Demonstrated ability to maintain confidentiality in accordance with HIPAA regulations Strong organizational skills with attention to detail in documentation review and record keeping Exceptional customer service skills combined with professional phone etiquette and clerical support experience This role offers an opportunity to be an integral part of a dedicated healthcare team committed to providing quality dental care while fostering a positive patient experience. Pay: $22.00 - $28.00 per hour Work Location: In person
