Permanent Dental Receptionist / Front Desk Job in Danbury, CT
Job Summary We are seeking a professional and detail-oriented Dental Office Receptionist to join our busy dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organizational skills, familiarity with dental and medical terminology, and proficiency in various electronic health record (EHR) systems. The Dental Office Receptionist will play a vital role in maintaining smooth office operations, ensuring accurate documentation, and supporting the overall patient experience. Duties Greet patients warmly and professionally upon arrival, ensuring a positive first impression Schedule appointments using dental practice management software such as Eaglesoft Verify patient insurance coverage and perform insurance verification procedures Collect payments and process medical billing using systems like Meditech, Epic, or Athenahealth Manage multi-line phone systems, answer inquiries, and provide excellent phone etiquette Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations Assist with intake procedures and update patient information Handle filing, data entry, and other clerical tasks including typing and 10-key data entry Support medical administrative functions such as appointment reminders, follow-up calls, and general office management Ensure the cleanliness and organization of the front desk area and office supplies Requirements High School of equivalent Excellent customer service skills with professional phone etiquette and bilingual abilities are desirable Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail Outstanding organizational skills with experience in filing, documentation review, insurance verification, and medical billing Join our team to contribute to a welcoming environment where patient care and administrative excellence are prioritized. We value professionalism, efficiency, and exceptional communication skills to support our patientsâ needs effectively. Pay: $18.00 - $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Work Location: In person
