Dental Front Office Insurance Coordinator - Pinnacle Peak Dental Care - Scottsdale, AZ

**Job Title:** Front Office Insurance Coordinator **Company:** Pinnacle Peak Dental Care **Location:** 21803 N Scottsdale Rd. Suite 260 Scottsdale, AZ 85255 **Employment Type:** Full-Time **About Us:** Pinnacle Peak Dental Care is a family owned, patient-focused practice dedicated to providing high-quality dental care in a friendly and professional environment. We’re looking for a motivated and organized individual to join our team as a Front Office Insurance Coordinator to ensure our patients have the best possible experience from the moment they walk through the door. **Key Responsibilities:** - Greet patients warmly and check them in/out for appointments. - Verify patient dental insurance benefits prior to appointments and update patient records accordingly. - Accurately submit insurance claims electronically with proper attachments and narratives. - Track, follow up, and appeal unpaid or denied claims in a timely manner. - Post insurance payments and adjustments to patient accounts. - Communicate clearly with patients regarding insurance coverage, co-pays, and out-of-pocket responsibilities. - Maintain detailed documentation of all insurance correspondence. - Work closely with the front desk team to ensure accurate scheduling and financial arrangements. - Keep current with insurance regulations and policies affecting dental claims. - Provide support in answering phones, scheduling, and greeting patients when needed. - Schedule and confirm patient appointments, optimizing the schedule for efficiency. - Verify and process insurance claims, ensuring accuracy and compliance. - Collect payments and maintain accurate financial records. **Qualifications:** - High school diploma or equivalent; additional education in healthcare administration is a plus. - Prior experience in a dental front office setting is required. - Proficiency with dental software Eaglesoft is an advantage. - Strong communication and interpersonal skills. - Excellent organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. **What We Offer:** - Competitive pay (based on experience) - Dental benefits for staff and immediate family - Health Insurance - Paid time off and holidays - Opportunities for professional growth and development - A supportive and positive work environment **How to Apply:** If you’re ready to be a part of a dedicated and caring team, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’d be a great fit for this role. Job Type: Full-time Pay: $25.00 - $28.00 per hour Benefits: Health insurance Paid time off Experience: dental insurance: 3 years (Required) Customer service: 3 years (Required) Dental office: 3 years (Required) Ability to Commute: Scottsdale, AZ 85255 (Required) Work Location: In person

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