Princess Dental Staffing
Dental Office Manager/Treatment Coordinator - Legacy Dental Co. - Houston, TX
Permanent Dental Receptionist / Front Desk Job in Houston, TX

Office Manager / Treatment Coordinator (30 hrs/week) High-Performance Dental Practice | Growth-Focused | PPO + Hybrid Model We are a growing, systems-driven dental practice seeking an experienced Office Manager / Treatment Coordinator to lead the business side of the practice and drive measurable growth. This role is not for a front-desk scheduler or entry-level coordinator. We are looking for someone who has already helped increase collections, tighten systems, and elevate team performance in a dental practice. Position Details Schedule: 30 hours per week Role Type: Leadership / Management Reports to: Practice Owner Who Weâre Looking For You are a proven dental leader who: Has significant experience as an Office Manager and/or Treatment Coordinator(minimum 5 years experience) Can document success increasing collections rate and improving practice performance Is highly organized, detail-oriented, and systems-focused Leads confidently, professionally, and calmly Understands PPO workflows, insurance optimization, and financial conversations Is comfortable owning KPIs, numbers, and outcomes Communicates clearly with patients, team members, and doctors Key Responsibilities Practice Management Oversee daily administrative operations Maintain strong scheduling efficiency and utilization Lead systems for collections, billing, and AR management Track and report KPIs (collections %, AR, case acceptance, scheduling efficiency) Treatment Coordination Present treatment plans confidently and ethically Increase case acceptance through patient education and financial options Coordinate insurance benefits and payment solutions Support same-day dentistry and high-value treatment flow Leadership & Organization Manage administrative team workflows and accountability Create and maintain SOPs Improve communication between clinical and admin teams Identify inefficiencies and implement solutions Required Experience & Qualifications Minimum 3â5 years in a dental Office Manager and/or Treatment Coordinator role Documented results improving collections rate, AR, or case acceptance Strong understanding of dental insurance (PPO experience required) Excellent organizational and leadership skills High emotional intelligence and professionalism Experience with dental software (Dentrix, Open Dental, Eaglesoft, etc.) Applicants without significant dental office management experience will not be considered. Compensation & Benefits Competitive hourly pay (based on experience) Monthly performance-based bonuses up to $1,000/month Monthly health stipend Paid Time Off (PTO) Opportunity to grow with a rapidly scaling practice Why This Role Is Different Leadership position with real authority and impact Clear performance metrics and bonus potential Growth-oriented practice adding an associate and expanding systems Owner-led practice that values accountability, excellence, and results Pay: $23.00 - $32.00 per hour Expected hours: 30.0 per week Benefits: Continuing education credits Flexible spending account Paid time off Work Location: In person
