Front Desk Coordinator in a Busy Dental Practice - Mann Dental Care LLC - Albany, GA

Benefits: 401(k) matching Front Desk Coordinator Mann Dental Care – Albany, GA Complete the assessment here: https://www.ondemandassessment.com/o/JB-H4Q0SPCYD/landing?u=1204923 Mann Dental Care is a patient-focused, growth-oriented dental practice committed to delivering an exceptional experience from the very first phone call. We are seeking a Front Desk Coordinator who is professional, organized, and confident—someone who understands that the front office sets the tone for the entire practice. This role is critical to patient satisfaction, schedule efficiency, and overall practice performance. Position Overview The Front Desk Coordinator serves as the primary point of contact for patients and plays a key role in scheduling, communication, collections, and front-office operations. The ideal candidate is detail-oriented, dependable, and thrives in a structured, fast-paced environment. Key Responsibilities Greet patients warmly and professionally, in person and over the phone Manage incoming calls, voicemails, and patient inquiries Schedule, confirm, and protect appointments Verify patient demographics and assist with check-in/check-out Collect copays, balances, and payments at the time of service Communicate effectively with clinical and administrative team members Maintain accurate patient records in Open Dental and related systems Support insurance verification and front-office workflows Follow Mann Dental Care systems, policies, and patient experience standards Qualifications Strong communication and customer service skills Highly organized with excellent attention to detail Comfortable with technology and learning new systems Ability to multitask and remain composed under pressure Professional appearance and positive attitude Team-oriented but capable of working independently Dental front office experience preferred, but not required for the right candidate Why Mann Dental Care? Structured systems and clear expectations Supportive, professional team environment Opportunity for long-term growth and development Competitive compensation based on experience Stable schedule and respectful workplace culture Required Assessment – Please Read Carefully To be considered for this position, completion of the following pre-employment assessment is required . Applications will not be reviewed without it. Complete the assessment here: https://www.ondemandassessment.com/o/JB-H4Q0SPCYD/landing?u=1204923 The assessment helps us better understand your strengths, work style, and fit for the Front Desk Coordinator role. How to Apply Complete the required assessment using the link above. Qualified candidates who complete all steps will be contacted to proceed to the next phase of the hiring process.

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