Orthodontic Front Desk and Treatment Coordinator - Ridgefield Orthodontics - Ridgefield, CT

Job Overview Join our growing, boutique orthodontic practice as an Orthodontic Front Desk and Treatment Coordinator! In this pivotal role, you will be the welcoming face of our office, ensuring a smooth and efficient experience for our patients from the moment they walk through the door. You will manage front desk operations, coordinate treatment plans, and provide exceptional customer service that keeps our patients smiling. Your organizational skills and attention to detail will be crucial in maintaining a positive atmosphere and supporting our orthodontic team. We are looking for someone excited to help us grow the practice! You bring the enthusiasm and we will help teach the technical aspects! What you’ll do Greet patients warmly and manage the front desk operations with enthusiasm. Schedule appointments and manage calendars to optimize patient flow. Handle multi-line phone systems with professionalism, addressing inquiries and directing calls appropriately. Assist in treatment coordination by explaining procedures and answering patient questions. Maintain accurate patient records through data entry, filing, and proofreading documents. Collaborate with the orthodontic team to ensure seamless patient care. Basic qualifications Strong computer literacy with proficiency Excellent organizational skills with a knack for time management. Prior experience in a front desk or clerical role, preferably in a dental or medical setting. High school Diploma or higher Preferred qualifications Experience as a dental receptionist is highly desirable. Familiarity with office management practices and customer support techniques. Typing proficiency and attention to detail for accurate data entry. Why you’ll love it here We are dedicated to creating an environment where our team members thrive both professionally and personally. Our practice values collaboration, growth, well being and a positive and warm culture. Our benefits include: A supportive work culture that values your contributions Opportunities for professional development A friendly team atmosphere where your ideas are valued About us As part of our orthodontic family, you will play a key role in cultivating our office culture and the experience for our patients. We believe in empowering our employees to deliver exceptional care through teamwork and innovation. Bring the positive outlook and we will teach the rest! Job Types: Full-time, Contract, Temp-to-hire Pay: $24.00 - $28.00 per hour Benefits: Paid time off Work Location: In person

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